Whether your organization has your own domain name or not, you have free access to your own brandable Anedot URL.
Sometimes there is a need to use your own custom domain instead of Anedot's hosted URL. Pro and Enterprise customers gain access to this feature for free.
With custom domains, a link like secure.anedot.com/donate becomes anedot.account.com/donate
Custom Domains FAQ
1. Do I need a custom domain?
We have done extensive testing and there's no difference in donation conversions on a standard domain versus a custom domain. You only need a custom domain if you are advertising a lot on Facebook and utilizing conversion tracking. If you are not significantly advertising on Facebook, then you do not need a custom domain. However, you may want one depending on your circumstances
2. How much does Custom Domain support cost me?
Custom Domain support is a pre-release feature. Full custom domain support will be supported with Anedot Pro in the future.
3. Do I need to have anedot.account.com as my custom domain?
No, you have the flexibility to use any subdomain as a custom domain. This can be contribute, secure, or donate. Our team just needs to know what it is so we can clear it.
4. Will I lose any functionality like DonorID with credit cards or one-click donations?
No, you will not see any difference in the functionality of your Anedot pages. If donors go to your custom domain page, their previously saved credit cards will still be saved on your pages.
5. Will my old links go away?
No. With custom domains, both the secure.anedot.com and your custom domain will be active. This means custom domains will solve any issues with Facebook, but you will see no change in service.
6. How do I verify my domain with Facebook?
You can follow Facebook's instructions to verify your domain here: https://developers.facebook.com/docs/sharing/domain-verification/verifying-your-domain/
Please note that you only need to verify the root domain (eTLD+1). For example, if your custom domain was secure.anedot.com, you would need to verify the root domain (anedot.com).
Custom Domains Instructions
Login to your registrar or DNS provider
Add a new CNAME record
Set the name of your custom domain and the content to domains.anedot.com. If you want the custom domain to be the root domain, set your name to @. If you want it to be set to the subdomain, set the name field to the subdomain (e.g. secure.pauldietzel.com, secure.dietzel.co, etc.). If you are using Cloudflare you may need to set proxy status to DNS only.
Save the CNAME
Visit your Custom Domain and check to see if it is giving a 404 or some sort of error that looks like Anedot.
Send an email to [email protected] and let us know that you have completed the above steps and the Custom Domain is ready to be enabled.