Safe Charge

Safe Charge allows call center employees to process donations from existing vaulted payment methods through an internal Donation Page Submission

Safe Charge is used by call centers to process donations from past donors. Safe Charge is only available to Enterprise customers and must be enabled by the Anedot team. Please email us at help@anedot.com if you would like to learn more about this feature.

 

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Getting Started

  1. Select Action Pages
  2. Choose the donation page you want to collect an internal submission with
  3. Create a submission
  4. Click "Donor Lookup"
  5. Search for the donor you want to charge
  6. Click the donor
  7. Confirm with the donor verbally that they want to make the contribution
  8. Click Donate