Remove DonorID Data
Want to remove your Anedot DonorID? Learn how to request account removal, how your data is handled, and why some information must be retained under legal and security requirements.
DonorID is a free service from Anedot that allows donors to manage recurring donations, view giving history, and securely save payment methods for faster checkout.
Note: a DonorID is not required to donate via Anedot.
How to Close Your DonorID Account
If you would like to close your DonorID profile, simply submit a Remove DonorID Account request at DonorSupport.com. Once received, our team will review your request and send an email confirmation.
About Anedot’s Role in Data Privacy
Anedot is a Software-as-a-Service (SaaS) provider that supports nonprofits, political campaigns, ministries, and schools with digital fundraising tools. As part of our services, we collect and retain personal information necessary to:
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Process payments securely
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Prevent fraud
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Comply with financial and legal regulations
We Respect Your Privacy
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No Sale of Data: We never sell personal information. Data is only shared with the organization you supported.
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Purpose Limitation: Your data is used solely for providing secure payment services and supporting the organization you donated to.
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Privacy Policy: View our Privacy Policy
Why Some Data Cannot Be Deleted
Even if you request data deletion, we are legally obligated to retain certain transaction-related records due to:
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Anti-money laundering laws
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Tax and financial reporting rules
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Fraud prevention and detection
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Contractual requirements with our clients
We retain only the data required by law, restrict access to it, and apply robust security safeguards.
Your Privacy Rights
We want to reassure you that:
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Your data is not used for secondary marketing or commercial purposes
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You are not subject to automated decision-making or profiling
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Your information remains protected under strict data security protocols