Payment Methods

Supported Payment Methods on Anedot

Anedot offers a wide range of secure and convenient payment methods, making it easy for your supporters to give using the option that works best for them. Whether donating by card, bank draft, digital wallet, or cryptocurrency, all methods are streamlined for a smooth giving experience.

Available Payment Methods:

• Credit and Debit Cards
  Visa, Mastercard, Discover, and American Express

• ACH (Bank Draft)
  Direct payments from a donor's checking or savings account

• Apple Pay
  Available on Safari browsers with Apple devices

• Google Pay
  Available on compatible web browsers and Android devices

• PayPal
  Donors can pay via PayPal account or linked credit/debit card

• Bitcoin
  Available upon request via OpenNode integration

Each method is designed to be secure, fast, and easy to use, with most options enabled by default. Detailed information about setup, eligibility, and troubleshooting for each method is provided in the sections below.

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Apple Pay

Apple Pay is available to all Anedot customers—no setup required! It works on Apple devices using a Safari web browser and appears automatically on donation forms when eligible.

Requirements for Donors:

• Must use an Apple device (iPhone, iPad, iMac, MacBook)

• Must use the Safari browser

• Apple Pay must be enabled on the device

Notes:

• We handle all technical details (SDK, encryption, security policies).

• Apple Pay does not work in embedded forms (iFrame) due to Apple’s security restrictions. Supporters will be redirected to a hosted page to complete their purchase. 

Troubleshooting:

If a donor encounters errors with Apple Pay, their Apple Pay account may be missing required information. The following fields must be set:

• Full Name

• Email

• Phone

• Address

Disable Apple Pay:

To disable Apple Pay, go to the Action Page Builder under Finance > Payments.

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Google Pay

Google Pay is also enabled by default for all Anedot customers and appears automatically on donation forms for eligible supporters.

Requirements for Donors:

• Must use a compatible Android or web browser

• Must use a Google account

• Must not be using an embedded form (standalone hosted forms only)

Notes:

• Just like Apple Pay, we take care of all technical aspects so you can focus on fundraising.

• If promoting Google Pay externally, refer to the Google Pay Web Brand Guidelines and API Terms of Service.

• Google Pay does not work in embedded forms (iFrame) due to security restrictions. Supporters will be redirected to a hosted page to complete their purchase. 

Troubleshooting:

If Google Pay fails, the donor’s account may be missing:

• Full Name

• Email

• Phone

• Address

Disable Google Pay:

Access the Finance > Payments tab in the Action Page Builder to disable this option.

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PayPal

PayPal allows donors to give directly from their PayPal account or using a credit/debit card via PayPal’s platform. It is enabled by default for all Anedot fundraising accounts.

Highlights:

• No PayPal account setup required on your end

• Funds donated via PayPal appear in your Anedot balance and are transferred as usual

Troubleshooting:

If PayPal fails to load or process:

• Ensure all fields on the donation form are filled

• Try refreshing the page or using another browser

• Disable popup blockers if the PayPal window doesn’t open

Disable PayPal:

Head to the Finance > Payments tab within the Action Page Builder.

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Bitcoin (via OpenNode)

Bitcoin is available by request and is powered by OpenNode. Contact Anedot Support to enable this payment method.

Key Details:

• Only available for supporters not logged into DonorID

• Displayed under Express Checkout when enabled

• Final payment is processed on OpenNode’s secure platform

• Cannot be used for recurring donations

• Donations are one-time and calculated based on real-time exchange rate

Refunds and Underpayments:

• Bitcoin donations cannot be voided or refunded through Anedot. Refunds must be managed manually by the organization.

• Underpayments may occur due to fees or miscalculations. In such cases:

  1. The donor may complete the remaining amount via OpenNode

  2. Request a refund

  3. Anedot may accept the underpaid amount and adjust the donation in your records

To learn more, visit OpenNode’s underpayment help article.