SMS Actions is a free text-to-donate feature provided by Anedot that allows you to set a keyword that a contributor would text to a phone number. For instance, someone would text "anedot" to (800) 500-5858. Keywords are not case sensitive.
If someone has a DonorID, then the donation can be processed with only the initial text from the donor. For example, they could text $25 anedot to (800) 500-5858 and it would automatically give $25 to your account.
If they do not, then it would give them a secure link to complete the donation. Either way, you get full donor data in a compliant way.
Here's how you can add a keyword to your account:
- Login to your user profile and select your fundraising account
- Click "Campaigns"
- Click "SMS Actions" on the left-hand panel
- Click "New SMS Action Keyword"
- Select the campaign you want to be texted to the potential donor
- Choose your keyword
- Click "Save"
Pro-tip: We recommend choosing a keyword specific to your campaign. For example, you may choose BatonRougeFUMC instead of just FUMC.
Pro-tip 2: You can choose any one of these phone numbers -