Donor Covers Fees

The Donor Covers Fees feature allows donors to add extra to their contribution in order to cover processing fees. This ensures that the organization receives the full intended donation amount.

How to Enable Donor Covers Fees

The feature can be enabled or disabled at the page level for Donation and Event Pages.

1. Go to Finance > Payment inside the Donation or Event Page Builder.

2. Toggle the setting as needed.

3. Save changes before exiting the Builder. 

How to See When a Donor Covers Fees

Covered fees can be identified in the Finance > Transactions tab within the fundraising account.

• When fees are covered by a donor, the fee amount will appear crossed out.

• A Person icon will also be displayed to indicate that the donor covered the fee.

Refunds and Covered Fees

• If a refund is issued, the full amount (donation + fees) is returned to the donor, making the organization responsible for the fees.
• Optionally, a partial refund may be issued that excludes the fee portion.

Donor Covers Fees in CSV Exports

CSV Exports provide visibility into whether the donor or the organization covered the fees.

• The Donor Covered Fees column indicates this with True or False.

  • True = Donor covered the fee.

    • The Donor Covered Fee Amount column will display the amount covered by the donor.

  • False = Organization covered the fee.

    • The Donor Covered Fee Amount column will display $0.

    • The actual fee covered by the organization will be listed in the Anedot Fee column.

The Donation Amount column always reflects the total submitted by the donor (donation + fees).