Contact Us
Find the best ways to contact Anedot, along with physical and mailing addresses.
Anedot’s Support Team is a human, friendly, U.S.-based group of product specialists dedicated to serving not-for-profit organizations. They are truly “here to help,” providing timely, thoughtful assistance when you need it. Our team is available Monday–Friday, 9 AM–5 PM CST. Most requests receive a response within minutes, and all inquiries are answered within 24 business hours.
Our Support team also partners closely with our Engineering and Product teams to continuously improve the platform. If you have a feature suggestion or additional context to share, please reach out. We look forward to hearing from you!
Fastest Support 🏎️💨
CustomersEmail: help@anedot.com
Or submit a request: Anedot.com/GetSupport
Visit DonorSupport.com
Email: legal@anedot.com
To maintain a secure and consistent support experience, we do not provide inbound phone support. Email-based support allows us to verify accounts, maintain documentation, and provide accurate assistance and direct solutions. Where needed, our team may schedule a call directly.
Additional Customer Support
Schedule a meeting with our team for assistance with your Anedot account. Meetings are hosted via Google Meet and are available when screen sharing is needed for complex troubleshooting.
Once you submit your request for a meeting, you will receive an email that includes the meeting link and details. Our team may follow up via email beforehand to confirm account access or gather any necessary information. In some cases, certain requests may still need to be handled or confirmed by email, so we encourage you to reach out by submitting a Support Form if you have additional questions before or after your meeting.
For security purposes, only authorized users on the fundraising account may schedule a meeting with Anedot. You must have active login access to the account in order to request or participate in an account‑specific support meeting. Requests submitted by individuals who are not listed as users on the account may be declined or require additional verification before assistance can be provided.
Physical Address
Anedot is a fully remote and distributed company based in the United States. No employees report to this address. Our physical address below is for corporate, compliance, and mailing purposes.
Anedot, Inc.
1201 W Peachtree St NW Ste 2625
PMB 43460
Atlanta, Georgia 30309-3499