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Custom Email Domain

Add your organization's custom email domain to the system messages sent to your donors.

As an Enterprise customer, you have the ability to change the "From" field for your organization's system emails in Anedot to a custom domain like something@example.com, instead of the standard @anedot email. 

To do this, you can follow these steps to clear the Anedot domain in your email hosting:

  1. Add a CNAME from anedot._domainkey.example.com to customer-email-dkim.anedot.com.
  2. Ensure that the SPF record for example.com contains include:customer-email-spf.anedot.com (if we are the only thing sending email from that domain, it should look something like "v=spf1 include:customer-email-spf.anedot.com ~all")
  3. If we are using a subdomain, the domainkey and spf records must be set for the subdomain, not the parent domain.

Once you clear the email domain, please email help@anedot.com to let us know and we will enable this feature for you.