Managing Users
Updated this week

You may invite an unlimited number of users to your Anedot account.

To invite a user, enter the user’s personal email address within the Invite User field. Then select their access level (see descriptions below). Click Send Invite.

If the user is new to Anedot and does not yet have an AnedotID, they will be sent an email invite. Within the email, they will access the link to create their own AnedotID. The AnedotID will need to be created using the same email the user was invited with.

If you are inviting a user to your account that has an existing AnedotID, once successfully invited, your account will appear in their Account List within their personal AnedotID dashboard.

Note: All users with View access for Action Pages will have access to the Virtual Terminal for internal processing purposes.


Access Levels

Standard Access

  • Action Pages: View, Edit

  • Finance: View Transactions and Commitments

  • Billing Agreements: View

  • Relationships: View and Edit Contacts

  • Integrations: View

Standard with Export Access

  • Action Pages: View, Edit, Export

  • Finance: View, Edit, and Export Transactions and Commitments

  • Billing Agreements: View

  • Relationships: View, Edit, and Export

  • Integrations: View

Admin Access

  • Action Pages: View, Edit, Export

  • Finance: View, Edit, and Export Transactions and Commitments

  • Billing Agreements: View and Edit

  • Relationships: View, Edit, and Export Contacts

  • Access Management: Edit Users, Edit Connected Accounts

  • Account Management: Edit Account Details and Configuration, Bank Accounts, and Funds

  • Integrations: View, Edit, and Export

Super Admin Access

  • Super Admin have access to all tools and settings available to an Anedot account. Only Super Admin users on an account can provide Super Admin access to another user. If a Super Admin should be removed or set to a lower access level, only Anedot staff can make the adjustment. Please contact us at [email protected] for further assistance.

Disclaimer: Only users with Super Admin access can create and manage Billing Agreements within an account.

Super Admin access provides FULL account access to a user. The user will be able to manage, export, edit, refund, and pause an account. They may also request an Ownership update and an account closure with our Support team. Discretion should be used when assigning Super Admin access.

If a Super Admin should be removed from an account, please contact our Support team here.

Tip: All users added to an account will receive a receipt for the pages they have access to. In the future, we will add the ability to turn off receipts for individual pages. If users do not wish to receive receipts, please get in touch with our team here.


Removing Users

To remove a user, you should:

  1. Click on Actions button.

  2. Click Remove.

You cannot remove an Account Owner. Changing Account Owner must be handled separately.

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