Refunds and Voids

Voids: Fees are returned if a void is made before 8 PM EST on the same day the transaction was processed.

Refunds: We do not charge for refunds, but Card Associations (Visa, MasterCard, etc) and PayPal never refund transaction fees so while there are no fees to refund, the cost associated with the transaction has already occurred.

If a refund is issued on a transaction where the supporter covered the fees, the total amount of the transaction is returned to the supporter. The account is then responsible for the total fees.

Direct Debit (ACH/eCheck) and PayPal transactions must be refunded by Anedot staff.